OUR 15 STEP PROCESS
Our 15 Step Process listed below is our promise to you to keep efficient procedures in place that will save you time and money.
3D Model of a new open floor plan with 2nd floor removed and porch incorporated into the space.
At DC 7 DESIGNS, our goal is to make the design – build process an enjoyable one for our clients. Experience has shown us that knowledge of standard procedures helps clients feel comfortable for the duration of the project. This includes Our 15 Step Process. Here’s how it works:
Project Initiation Phase
- STEP 1 Consultation: with Senior Designer
- STEP 2 Contract, Retainer & Project Commencement
Research, Design, Presentation Phase
- STEP 3 Trade Day: on-site measurements, photos and final criteria meeting
- STEP 4 Design & Documentation: execution of drawings, sourcing goods and services, procuring estimates
- STEP 5 Presentation: visual display of furnishings and materials; presentation of estimates and collection of deposit
Project Management Phase
- STEP 6 Order Placement: assessment of delivery lead-times
- STEP 7 Budget & Progress Review
- STEP 8 Initiation of Construction and Renovation
- STEP 9 Installation Period: and orders are received
Project Completion Phase
- STEP 10 Furniture Installation & Styling
- STEP 11 Client Reveal
- STEP 12 Deficiencies: identified
- STEP 13 Deficiencies: resolved
- STEP 14 Project Closure Meeting: presentation of final invoices
- STEP 15 Thank you & Project Completion: presentation of client binder
So, what do you think of our 15 step process? Sounds great, doesn’t it? It does to us too, because the 15 step process makes it possible to please our clients consistently, especially in the two areas of concern our clients care about most: being on time and on budget.
In order to keep our ‘on time’ process, we wait to create the timeline until we have fully gathered all quotes and lead times for products to be ordered. It is not until step 6 that we place orders. If we discover that something is back-ordered, then we can act accordingly. Once we know lead times, we can schedule with the contractor all phases of work with some allowance for orders that might be late. Believe me, it is no fun to have you wondering why something hasn’t arrived in time to be installed. It just makes sense to us to have installation scheduled after the product has arrived, which is at least two weeks early.
It’s a similar strategy with the budget. To be on budget, we need all of the information possible to avoid surprises. We price everything on your wish list. That make take us a bit more time, but it can save you thousands of dollars to have all the choices on the table at once.
It will add up to more than you budgeted in all cases. That’s to be expected with a ‘wish’ list. But it’s smart. How else can you decide what is to be done in your best case scenario? We price it all, but you decide at our presentation (step 5) what the scope of work will be.
You stay in control and approve all purchases. You set the budget limit after seeing all the choices.
These are two ways we can avert trouble in those two crucial areas of a project. Of course, there will always be some kind of snag, but that’s ok because we expect them and are looking for them proactively. In each phase we deal with deficiencies as soon as possible so as to keep any issues to a minimum and keep going.
So Relax! Our A Team knows what to do.